What is Alipay
Alipay is China's biggest money transfer app and the country's second largest online shopping mall.
How to redeem:
To redeem, your destination number and real name are required to filling in form from the redemption link that you received from your email or Order section via shop.uquid.com.
For example: 62_8xxxx | ALIBABA
( Check real name at My Account -> My Name Card -> Real Name )
Common Issue:
If you encounter a failed redemption while attempting to redeem your product, we are here to assist you promptly. Please follow the steps below for further support:
Contact Our Support Team:
If you experience any issues with redeeming your product, please reach out to our support team immediately for assistance. You can contact us through our Telegram channel at @uquidcs2 or via email at support@uquid.freshdesk.com. Our dedicated support team will work swiftly to resolve your issue and provide you with the necessary assistance.
Provide Your Alipay Account Information:
To expedite the resolution process, please provide us with the following information:
An image of your Alipay account
Your Alipay account number
By providing this information, our technical team and seller can collaborate effectively to address your issue in a more timely manner. Rest assured that we prioritize resolving your concerns and ensuring a smooth redemption process for you.