PlayStation Network (PSN) gift cards are a popular way for gamers to add funds to their accounts for purchasing games, DLCs, and other content. However, users may encounter various errors when attempting to redeem or use these cards. Here’s a guide to common issues and their solutions:


1. Error: "An error has occurred (WC-40377-1)"


  • Check that the code has been entered correctly.
  • Check the date on the voucher. It is possible that it has expired or is not yet available. 
  • The voucher code must be for the same region as your account. If you have a physical card, look for a printed flag indicating its country.
  • If you do not know the region of your account, sign in to the PlayStation Store, and select your avatar > Storefront Country.
  • You can only use a voucher code once. To check the transaction history of your account, sign in to Account Management. If already used, the voucher code will appear in the transaction details section.


2. Error: "The code you entered may not be correct or may no longer be valid. Please check your entry."


If you encounter this error, it is likely due to an incorrect entry of the 12-digit code. Double-check the code and enter it accurately. Ensure there are no typos or missing characters when entering the code.


3. Error: "The code you entered may not be correct or may no longer be valid. Please check your entry (WC-40376-0)."


This error message also relates to incorrect or invalid code entry. Make sure to enter the code accurately. Additionally, consider that the region of the code might not be compatible with your PSN account. Verify the terms and conditions associated with the code to ensure compatibility.


4. Error: "You cannot add the funds from this PlayStation® Network Card without exceeding the maximum wallet funding limit"


If you receive this error, it means that your wallet does not have enough space to accommodate the funds from the PSN card. PlayStation Network imposes a maximum limit on wallet funding, typically around $150. To resolve this, ensure that your wallet balance is below this limit before attempting to redeem the card.


By following these troubleshooting tips, you can enjoy a seamless experience while redeeming and using your PlayStation Network gift cards for all your gaming needs.