Apple gift cards offer a convenient way to enjoy the vast array of products and services the tech giant offers. Whether used for apps, subscriptions, or even hardware purchases, these cards are versatile. However, navigating their use isn't always straightforward, and common errors can occasionally frustrate users. This article explores some of these pitfalls and provides practical tips to ensure a smooth experience when redeeming and using Apple gift cards. 


1. Error: " This code must be redeemed in the XX store "


We can confirm the code is valid; however, your account region does not support it. Please be aware that certain Apple gift cards are region-specific. 

  • Solution: Ensure that your Apple account region matches the supported region of the gift card.


2. Error: " Cannot redeem code. The code entered is not valid "



The message appears when the code you submitted is invalid. If you encounter this issue message, here are some helpful solutions:


- Double-check the 16-digit code before attempting to redeem it.

- Verify the validity of the code provided in the gift card details.


  • Solution: If the issue still persists, kindly contact Uquid support and provide the following required information:

1/ Screenshot of your 'Reveal key' from Order details

2/ Screenshot of error message with the code, URL, date and time visible

3/ Please contact Apple platform and ask them for the validity of your code. 


Once they confirm, please share UQuid the their confirmation with the code, date and time visible. Then, Uquid will in charge the next step in investigate and resolve the issue efficiently.


3. Error: " This code has already been redeemed "



This error occurs when you try to redeem Apple gift card that has already been used. It can happen if you purchase a gift card from an unauthorized or unreliable source, or if the card’s security has been compromised. 


  • Solution: In order for Uquid to investigate and resolve this issue, kindly provide us with the following information:

1/ Screenshot of error message with the code, URL, date and time visible

2/ Please contact Apple platform and ask them for the exact time and date of when the key was activated. 


Once they confirm, please share UQuid the their confirmation with the code, date and time visible. Then, Uquid will in charge the next step in investigate and resolve the issue efficiently.