Managing finances with My Prepaid Center Mastercard offers flexibility and convenience, allowing users to control spending outside traditional banking. However, using prepaid cards can be confusing, leading to errors. This article explores common pitfalls with My Prepaid Center Mastercard and offers practical tips for maximizing its benefits.


To activate your payment card, you can refer to this article: https://uquid.freshdesk.com/a/solutions/articles/33000286004

We can confirm your provided code/link is pulled in real-time through the supplier’s API. As a result, they are guaranteed to be valid, unused, and in working condition at the time of purchase. 


1. Error: " Invalid code. Please try again "

  • Solution: Please note that, this product is highly region-locked. 

- Make sure you are residing in the USA, where the card is originated

- Alternatively, your internet settings must be fully configured to match the card's region, USA. 


2. Error: " Code has already been redeemed "

  • Solution: 

As the message appears, it seems like the code you submited was used. In order to assist you further, kindly provide us:

- Screenshot of the error message with code, URL, date and time visible.

- Contact MyPrepaidCenter with the information below and ask them for the exact time and date of when the key was activated  

CUSTOMER SERVICE CONTACT INFORMATION:
Address: 700 State Highway 121 BYP Suite 200, Lewisville TX 75067
Website: www.MyPrepaidCenter.com
Phone Number: 888-371-2109 (toll-free in the USA); 339-234-6415 (outside the USA)


Once they confirm, please share us the confirmation with the code, date and time visible. Uquid will be incharged the next steps in resolving the issue.


3. Error: " User contact data is not valid "

It's possible that the issue is related to your phone or your IP Address or the condition on MyPrepaidCenter that restricts redeeming the offer to once per user every 30 days.


  • Solution:

- Make sure you do not redeem any card in past 30 days


- Check if your phone number is registered any payment cards (valued $50 or higher). If so, kindly use another phone number to activate this card.


- If the issue persits, kindly share error message with the bank issuer, along with your user information:

  • Full name
  • Address and email
  • Phone number used to receive OTP
You can reach out to MyPrepaidCenter bank at:
Phone: 888-371-2109 (toll-free in USA) or 339-234-6415 (outside USA)
Email: digitaldpsupport@blackhawk-net.com