Bigo Live gift cards have transformed the way users connect and support broadcasters globally. While these virtual gifts enhance interactions, understanding potential pitfalls can ensure a smoother experience. This article explores the appeal of Bigo Live gift cards and common user errors, aiming to optimize user engagement and enjoyment on the platform. 


1. Error message: FAILED

You submitted your ID and the status turns our Failed. Here are some helpful suggestions

  • Solution:

- Ensure you have input the valid Bigo ID. How to find it?
1/  Launch your BIGO LIVE app.
2/  Click the button in the bottom right corner (Profile Page).
3/  Your BIGO ID will be displayed.


- Some Bigo gift card supports specific regions only. Please check again if your Bigo account confirgues to the region your purchased Bigo gift card offers.