General
1. What is an eSIM?
An eSIM (embedded SIM) is a digital SIM built into your device.
Instead of inserting a physical SIM card, you simply scan a QR code to activate mobile data.
With Uquid, you can easily buy eSIM with crypto and activate it instantly.
2. What does a Uquid eSIM include?
Uquid eSIM plans provide mobile data only.
They do not include:
phone number
voice calls
SMS
However, you can use apps such as WhatsApp, Telegram, Messenger, Skype, Zoom, and email using the mobile data.
3. Why use an eSIM instead of a physical SIM?
eSIM offers several advantages:
instant activation
no need to swap SIM cards
ideal for travel
easy to manage multiple plans
You can buy an eSIM with crypto on Uquid and activate it within minutes.
4. Can I use eSIM for international travel?
Yes. eSIM is widely used for travel connectivity.
You can install the eSIM before traveling and activate it when you arrive at your destination.
5. Do I need to remove my physical SIM?
No.
Most modern smartphones support dual SIM, allowing you to:
keep your physical SIM for calls
use the Uquid eSIM for mobile data
Purchase & Payment
6. How do I buy eSIM with crypto?
Buying eSIM on Uquid is simple:
Choose your country or region
Select a data plan
Add to cart
Pay using cryptocurrency
After payment confirmation, the eSIM QR code is delivered instantly.
7. Which cryptocurrencies are supported?
Uquid supports many cryptocurrencies including:
BTC
ETH
USDT
BNB
other major coins
This allows users worldwide to buy eSIM with crypto easily.
8. How long does payment confirmation take?
Payment confirmation depends on the blockchain network.
Typically:
a few minutes for most crypto payments
slightly longer during network congestion
Your eSIM will be delivered once the payment is confirmed.
You can access your eSIM in two ways:
Option 1 – From your Uquid account
Log in to Uquid Shop
Go to Order History
Click Show Key
You will see the eSIM QR code and installation instructions.
Option 2 – From the order link sent after checkout
We also send the Order Detail link via your checkout method (such as email or Telegram).
Simply open the link and you will be able to view your eSIM QR code directly.
10. Can I purchase multiple eSIM plans?
Yes.
You can buy multiple eSIMs for different countries or trips using your Uquid account.
Installation & Activation
11. How do I install my eSIM?
Follow these steps:
Go to Settings
Tap Cellular / Mobile Data
Select Add eSIM
Scan the QR code provided
Your eSIM will be installed on your device.
12. When should I install the eSIM?
You can install it anytime.
However, it is recommended to:
install before travel
activate once you arrive at the destination
13. When does the data plan start?
The plan begins when the eSIM first connects to a supported network.
This usually happens when you arrive in the destination country.
14. Can I install the eSIM later?
Yes.
You may install the eSIM at any time before activation.
Just keep your QR code safe until you are ready to install.
15. Can I install the eSIM on multiple devices?
No.
An eSIM QR code can typically be installed only once on one device.
Device Compatibility
16. Which phones support eSIM?
Most recent smartphones support eSIM, including:
iPhone XS or newer
Google Pixel 3 or newer
Samsung Galaxy S20 or newer
many flagship Android devices
Always check device compatibility before purchase.
17. How do I check if my phone supports eSIM?
You can check by:
reviewing your phone specifications
searching your device model online
checking your phone settings for Add eSIM
18. Does my phone need to be unlocked?
Yes.
Your phone must be carrier-unlocked to use international eSIM plans.
Usage
19. Can I use hotspot or tethering?
Yes.
Most eSIM plans support hotspot sharing, allowing you to connect other devices such as laptops or tablets.
20. Can I make phone calls using eSIM?
Uquid eSIM is data-only.
For calls, you can use apps like:
WhatsApp
Telegram
Skype
FaceTime
Zoom
21. Can I receive SMS with eSIM?
No.
Because the plan does not include a phone number, SMS services are not supported.
22. Can I use multiple eSIMs on the same phone?
Yes.
Many devices allow you to store multiple eSIM profiles and switch between them.
23. What happens when my data runs out?
Once the data is used up:
your connection will stop
you can purchase another eSIM plan
Troubleshooting
24. Why is my eSIM not connecting?
Common reasons include:
data roaming turned off
eSIM not activated yet
network not supported in that location
Please ensure data roaming is enabled.
25. What should I do if the QR code does not work?
Please try:
restarting your device
scanning again
checking your internet connection
If the issue continues, contact Uquid support.
26. What if I accidentally deleted the eSIM?
In most cases, deleted eSIM profiles cannot be restored.
Please contact support to check if reinstallation is possible.
27. Why is my internet speed slow?
Speed depends on:
local network coverage
signal strength
network congestion
Performance may vary depending on the region.
Recharge / Top-up – Uquid eSIM
28. Can I recharge my eSIM?
Yes, some eSIM plans support recharge or data top-up.
If the plan is rechargeable, you can purchase an additional data top-up package from the Uquid shop to extend your usage.
However, not all eSIM plans support recharge, so please check the product description before purchasing.
29. How do I top up my eSIM data?
You can top up your eSIM data by purchasing a top-up package on Uquid.
Steps:
Visit shop.uquid.com
Search for the same eSIM provider or region
Choose a Top-up Data Package
Complete the payment using crypto
Once confirmed, the additional data will be applied to your existing eSIM plan.
30. Do all eSIM plans support recharge?
No.
Some eSIM plans are one-time data packages and cannot be recharged.
Recharge is only available for plans that are labeled:
Rechargeable
Top-up supported
Please check the product details before purchasing.
31. What information is needed to recharge an eSIM?
Depending on the provider, you may need ICCID (eSIM ID)
This information helps the system identify the correct eSIM profile for the data top-up.
32. Can I recharge my eSIM after the data is used up?
Yes.
If your eSIM plan supports recharge, you can purchase a new top-up data package even after the original data has been fully consumed.
The new data will be added to your existing eSIM profile.
33. Can I recharge an expired eSIM?
Usually no.
If the validity period of the eSIM has expired, the eSIM profile becomes inactive and cannot be recharged.
In this case, you will need to purchase a new eSIM plan from Uquid.
34. How long does it take for the top-up data to be added?
In most cases, the data top-up is applied within a few minutes after payment confirmation.
If the data does not appear, please restart your device or reconnect to the mobile network.
35. Can I recharge my eSIM using cryptocurrency?
Yes.
On Uquid, you can easily buy eSIM data top-ups using crypto, including popular cryptocurrencies such as BTC, ETH, USDT, and more.
36. Can I recharge multiple times?
Yes.
If the eSIM plan supports recharge, you may top up multiple times during the validity period.
Each recharge will add additional data to your existing plan.
37. What should I do if the top-up does not appear?
If your top-up data does not appear:
Restart your device
Turn airplane mode on and off
Check your mobile data settings
If the issue continues, please contact Uquid support with your order details.
Refund & Support
38. Can I get a refund for an eSIM?
No. eSIM is a digital product, therefore all sales are final and non-refundable once the order has been delivered.
39. Is it safe to buy eSIM with crypto on Uquid?
Yes.
Uquid is a trusted Web3 marketplace where users worldwide can safely buy eSIM with crypto.
40. How can I contact Uquid support?
If you need assistance with your eSIM order, please contact:
Telegram: @uquidcs2
WhatsApp: +44 7493 062807
Our support team will be happy to help.