Account and Security

Security Tips
4 security tips listed as blow: DO NOT give your password to anyone! DO NOT call any phone number for someone claiming to be UQUID  Support! DO NOT...
Fri, 11 Sep, 2020 at 4:41 PM
How to active Google 2FA?
How do I set up my Two-factor Authentication (2FA) using Google Authenticator (GA)? Google Authenticator (GA) is a dynamic password tool that Google bui...
Mon, 14 Sep, 2020 at 2:04 PM
How to Change Account Email?
Here is the flow and procedure for changing your e-mail: We will send a verification code to your original UQUID e-mail address to prove you are the accoun...
Sat, 12 Sep, 2020 at 9:08 AM
Scammers in Telegram, Twitter
1. Scammers are impersonating official UQUID accounts and tweeting to ask for deposits to specific addresses in return for gifts.You will lose your tokens i...
Sat, 12 Sep, 2020 at 9:16 AM
How To Prevent Phishing Attack?
1. What is phishing? Phishing attack is a criminal cheating process by getting sensitive information like username, password, fund and ID by means of disgui...
Sat, 12 Sep, 2020 at 9:19 AM
Do I need to change IP when I log into UQUID account?
It depends on your country whether crypto is restricted or not. If not, you don't need to change your IP when you log in. If yes, you'll need to c...
Mon, 27 Dec, 2021 at 11:51 AM
For countries where crypto is prohibited/restricted, is it necessary to change IP when logging in UQUID account?
Yes, you need to change IP when you log into UQUID account.
Mon, 27 Dec, 2021 at 11:51 AM
Why is my account disabled?
Your UQUID account is disabled when you violate our policies, such as: being detected for fraud, using a stolen card at checkout, engaging in system comprom...
Mon, 27 Dec, 2021 at 11:52 AM
My account is disabled, what should I do?
If your account is disabled, please visit the following link: https://uquid.freshdesk.com/  Open "New Support Ticket" and send it to us.  Our te...
Mon, 27 Dec, 2021 at 11:53 AM
Is it possible to login with the same account on multiple devices?
Yes, You can login with your same account on many different devices.
Mon, 27 Dec, 2021 at 11:53 AM